자연스러운 음성으로 24시간 전화를 응대하고 예약하는 AI 음성 에이전트
첫 신호 즉각 응대, 캘린더 실시간 연동, 능동적 아웃바운드 콜로 부재중 전화와 고객 이탈을 원천 차단
AI 음성 에이전트 및 전화 자동화
Slacode는 기업의 대표전화 인바운드 수신과 아웃바운드 영업 전화를 사람처럼 처리하는 AI 대화형 음성 에이전트를 구축합니다. WebRTC와 Twilio 연동으로 450ms 미만의 오디오 지연 시간을 달성하여 끊김 없는 대화, 실시간 일정 예약, 전문 상담원 연결을 완벽히 지원합니다.
Common business situations where we build this
Every day problems companies face, how we engineer the solution, and the measurable business outcome.
24/7 Appointment Booking by Phone
Clinics, salons, and home service businesses lose clients whenever calls go to voicemail after hours or when front-desk staff are busy with in-person visitors.
A natural-sounding voice agent answers calls on the first ring, checks real-time calendar availability, books or reschedules the appointment, and texts the caller a confirmation before hanging up.
Zero missed calls, more booked appointments, and no caller wait times.
Answering Routine Business Questions by Phone
Receptionists spend half their day answering the exact same simple questions—hours, location, order status, pricing, and directions.
The voice agent answers common questions immediately using your verified business details. If a caller needs special attention or has an urgent request, the agent transfers the call directly to a staff member.
Common questions are handled instantly, freeing front-desk staff to focus on customers in the room.
Outbound Reminders & Delivery Check-Ins
High no-show rates for appointments and missed delivery windows cost service businesses thousands of dollars in wasted time and fuel every month.
The system places quick automated phone calls ahead of scheduled appointments, confirms the client will be there, and allows them to pick another time slot if plans changed.
Significantly reduces appointment no-shows without requiring staff to dial phone numbers manually.
Outbound AI Sales & Cold Outreach Calling
Sales representatives waste hours dialing phone numbers, hitting busy signals, and leaving voicemails instead of having real conversations with interested buyers.
An outbound voice agent calls lead lists, navigates company gatekeepers, speaks with natural human pacing, answers common questions or objections, and books demo slots straight onto an Account Executive's calendar during the call.
Multiplies sales call volume by 5x to 10x, eliminates wasted dialing time, and consistently fills sales reps' calendars.
Fast Inbound Phone Answering
- Answers incoming calls on the first ring with natural sub-second speech
- Understands accents, background noise, and natural conversational pauses
- Resolves common customer questions like business hours, location, and pricing
- Transfers calls immediately to human staff members when special help is requested
Calendar Scheduling by Phone
- Live calendar checking for clinics, salons, repair shops, and professional services
- Books, reschedules, or cancels appointments directly during the phone call
- Sends instant text message confirmations while the caller is still on the line
- Automated timezone handling and instant CRM contact synchronization
Outbound Sales & Reminders
- Outbound sales calling bots that dial lead lists, navigate gatekeepers, and qualify prospects
- Live objection handling and instant demo booking on an Account Executive's calendar
- Automated appointment reminder calls to eliminate costly client no-shows
- Integrated Do-Not-Call (DNC) list checking and full TCPA compliance filtering
How Our Conversational Phone Agents Answer Calls
A sub-second telephony pipeline that sounds natural, understands callers, and takes action in real time.
Immediate Call Pickup & Audio Stream
Picks up on the first ring with high-clarity audio streaming and zero robotic delay.
Live duplex audio connection ready for dialogue
Real-Time Speech Recognition
Transcribes caller speech into text with background noise filtering and accent handling.
Low-latency accurate transcript of caller intent
Context Evaluation & Response Generation
Evaluates the question against your business guidelines, rules, and live calendar.
Accurate conversational response in milliseconds
Voice Synthesis & Tool Execution
Speaks the answer naturally, logs the call in your CRM, and sends text confirmations.
Completed call with updated calendar and customer records
자주 묻는 질문
프로젝트 시작 전 클라이언트들이 가장 궁금해하는 핵심 질문에 솔직하게 답합니다.
다른 엔지니어링 서비스 보기
귀사의 비즈니스 확장을 도울 다른 전문 기술 분야도 함께 확인해 보세요.
Autonomous AI Agents
Automate repetitive daily tasks, qualify inbound leads, and sync data across your business apps.
Enterprise Search (RAG)
Search company documents, manuals, and databases with instant, verified plain-English answers.
Document AI & OCR
Turn messy PDFs, scanned receipts, and paper forms into clean structured business data.
Private AI & Security
Run private AI models in your own cloud with strict customer data privacy, prompt safety, and low token costs.
Frontend Development
Fast, responsive web applications and portals built with Next.js and React.
Backend Development
Secure APIs, reliable databases, and scalable cloud infrastructure built to handle high traffic.
Custom Software
Software designed around how your business actually runs.
Tech Consultation
Honest technical guidance before you spend money on building the wrong thing.