Slacode

사내 방대한 문서와 사내 데이터를 신뢰할 수 있는 AI 검색 엔진으로 전환

계약서, PDF, 기술 문서에서 출처와 근거를 명시하는 정확한 답변을 즉각 확인하고 기업 데이터를 완벽히 보호

기업용 검색 및 RAG 시스템

Slacode는 사내 매뉴얼, 계약서, 업무 지침, 데이터베이스를 안전하게 연동하여 환각(거짓 정보) 없는 정확한 답변을 생성하는 기업 전용 RAG 검색 엔진을 구축합니다. PostgreSQL pgvector 기반 하이브리드 검색과 엄격한 권한 관리(RBAC)를 통해 원문 출처를 명확히 표시합니다.

REAL-WORLD USE CASES // PRACTICAL APPLICATIONS

Common business situations where we build this

Every day problems companies face, how we engineer the solution, and the measurable business outcome.

INTERNAL KNOWLEDGE

Instant Company SOP & Policy Search

The Challenge

New hires and team members lose hours searching through messy Google Drives, Notion pages, and long PDF manuals to find company procedures.

What We Build

A private search assistant connects to your company documents, answers questions in plain English, and links directly to the exact paragraph where the policy is written.

Vector EmbeddingsHybrid Keyword SearchNotion & Drive Connectors
The Result

Employees get answers in seconds instead of digging through folders or interrupting colleagues.

LEGAL & COMPLIANCE

Vendor Contract & Agreement Review

The Challenge

Operations teams spend days manually reviewing vendor contracts to verify liability terms, cancellation windows, and payment schedules.

What We Build

The system scans uploaded contracts against your standard checklist, highlights risky clauses, and pulls all renewal dates into an organized dashboard.

PDF ParsersContext-Aware SearchStructured Data Extraction
The Result

Reduces contract review time by 75% and ensures renewals never slip past unnoticed.

CUSTOMER SERVICE

Customer Support Agent Knowledge Copilot

The Challenge

Support agents take 15+ minutes per ticket searching product manuals and technical documentation for troubleshooting steps.

What We Build

An assistant embedded inside your helpdesk suggests verified answers with exact manual citations as soon as a customer message arrives.

Zendesk / Intercom IntegrationDocument RetrievalStrict Grounding
The Result

Helps agents resolve customer issues 50% faster while maintaining 100% factual accuracy.

Private Document Search

  • Instant search across PDFs, Word docs, spreadsheets, Notion, and Google Drive
  • Every single answer links directly to the exact file, page number, and paragraph
  • Automated file re-indexing whenever your team updates a document
  • Role-based access control so sensitive HR and financial files stay protected

Customer Support Copilots

  • Embedded directly into Zendesk, Intercom, or your internal support dashboard
  • Suggests verified troubleshooting steps and policy answers to support agents
  • Reduces average ticket handling time without risking fabricated information
  • Highlights outdated articles so your team knows which manuals need updates

Plain-English Database Reports

  • Ask questions in normal business English and receive instant tables and charts
  • Text-to-SQL querying that lets non-technical managers inspect company metrics
  • Read-only database sandboxing that protects production records from accidental edits
  • Scheduled automated metric briefings delivered to management channels
RETRIEVAL PIPELINE

How Our Enterprise RAG Finds Verified Answers

A strict four-stage retrieval pipeline that prevents hallucinations and ensures every answer cites verified sources.

01

Document Ingestion & Chunking

Reads your PDFs, spreadsheets, and docs, breaking them into clean semantic chunks.

Deliverable

Indexed vector representation of your entire knowledge base

02

Hybrid Search & Re-ranking

Combines keyword matching and semantic vector search to pull the most relevant passages.

Deliverable

Top-ranked source excerpts matching the exact user query

03

Grounded Answer Generation

Generates a plain-English answer strictly constrained to the retrieved excerpts.

Deliverable

Direct, hallucination-free answer with exact citations

04

Source Citation & Delivery

Presents the final response alongside clickable links to the source files and pages.

Deliverable

Verified response ready for immediate team or customer use

자주 묻는 질문

프로젝트 시작 전 클라이언트들이 가장 궁금해하는 핵심 질문에 솔직하게 답합니다.

질문 남기기
We use strict retrieval grounding. If a question cannot be answered using the documents in your verified database, the system states that the information was not found rather than guessing.

귀사에 꼭 필요한 기술 솔루션을 구축하세요

엔지니어링 팀과 직접 소통하여 기술 요구사항을 분석하고 프로덕션 환경에 최적화된 시스템을 구축하세요.